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Simple Better Industry Co., Ltd. is located in Hefei, Anhui Province, China. It is a professional cross-border foreign trade luggage enterprise that integrates design, production, and sales. The company has been deeply involved in the luggage industry for many years, focusing on providing high-quality and diversified luggage products and customized services to global customers. At present, our products are exported to more than ten countries including China, the United States, the United Kingdom, France, Italy, Singapore, Germany, Russia, Vietnam, Spain, etc. With excellent craftsmanship and flexible service models, we have won wide trust from customers at home and abroad.
Core products and services
The company's main products cover a full range of luggage and bags, including sports travel bags, canvas bags, drawstring bags, makeup bags, fashion bags, etc. It also supports:
1. Sample processing: Accurate customer samples to ensure consistency between craftsmanship and quality;
2. Drawing based processing: Customize production according to customer design drawings and provide professional optimization suggestions;
3. Contract labor and materials: one-stop service from material selection to finished products, reducing customer supply chain management costs.
4. Production capacity: Production line 2, 45 production equipment
5.Quality inspection: The product supports raw material traceability Yes, inspection of all products, and all production lines are equipped with quality inspection Yes. The number of quality inspection personnel is 2
6. R&D capability Customized on demand options, light customization, sample processing, graphic processing Last year, there were 300 new product releases
7. R&D Engineer 5 8. Research and development engineer education level: 2 technical schools, 3 highSchool

Q:What is the minimum order quantity (MOQ) supported by your company?

A:We support flexible order models, with a MOQ of 100 for regular products and 300 for custom design orders. Small batch trial order customers can apply for special policies. Please contact the business team for evaluation.

Q:How long does the design process for customized luggage take?

A:The standard process is: requirement communication (1-3 days) → design draft confirmation (3-5 days) → sampling (7-10 days) → mass production (30-45 days). Urgent services can be compressed to be completed within 20 days.

Q:Can you provide environmentally friendly material options?

A:yes! We provide environmentally friendly materials such as organic cotton, recycled polyester, and biodegradable PU, which comply with EU REACH, US CPSC, and other standards. Relevant testing reports can be provided with the goods.

Q:How long is the production cycle?

A:Regular orders take 30-45 days, depending on process complexity and order quantity. It is recommended to book production capacity 60 days in advance before the peak season.

Q:How to choose the mode of transportation? Who will bear the cost of sea/air freight?

A:We offer various terms such as FOB, CIF, DDP, etc.: FOB: The customer pays for the shipping cost, and our company is responsible for logistics within China; DDP: All inclusive shipping and customs duties, direct to the customer's warehouse. The business manager will recommend the optimal solution based on order volume and timeliness requirements.

Q:How to ensure that product quality meets requirements?

A:We implement triple quality inspection: 1. Raw material storage inspection; 2. Sampling inspection during the production process; 3. Full inspection before shipment+third-party inspection (optional).

Q:What should I do if I discover quality issues after receiving the goods?

A:Please provide feedback and photo/video evidence within 7 days after receipt. We promise: • Minor flaws: compensation for repair costs or discounts on the next order; Batch issues: Free rework or replacement, and bear the secondary shipping cost.

Q:How long is the product warranty period?

A:All products come with a 12-month warranty (excluding non-human damage), which covers issues such as zipper breakage, hardware detachment, and suture opening.

Q:Do you support OEM/ODM outsourcing?

A:support! We can customize exclusive trademarks, tags, packaging for customers, and provide brand registration advice (such as Amazon brand filing).

Q:Can we visit the factory?

A:Welcome overseas customers to make appointments for on-site factory inspections! We have passed the BSCI social responsibility audit and the workshop complies with ISO9001 standards.

Q:How to track order progress?

A:You can check through the official website order system or dedicated customer service: Production stage: Daily update of progress photos; • Transportation phase: Provide logistics tracking number and real-time trajectory.